Terms and Condition

Custom Prints Studio Online Store and Services Terms and Conditions

Effective Date: 10/09/2023

1. Acceptance of Terms

By accessing or using the Custom Prints Studio Online Store and Services (“Online Store”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Online Store.

2. Ordering and Payment

2.1. Order Placement: When you place an order through our Online Store, you agree to provide accurate and complete information. Orders are subject to acceptance and availability.

2.2. Payment: Payment for orders must be made in full at the time of purchase. We accept payment through Credit/Debit Card, Bank Transfer, or cash on delivery. Prices are subject to change without notice.

2.3. Cancellation: Orders may be canceled within 7days after purchase, subject to our cancellation policy.

3. Printing and Quality

3.1. Artwork and Design: You are responsible for providing high-quality artwork and design files. We are not responsible for errors or inaccuracies in your provided files.

3.2. Quality Assurance: We strive to provide high-quality printing services, but minor variations in color, finish, and size may occur. We do not guarantee exact color matching.

4. Shipping and Delivery

4.1. Shipping Times: Delivery times may vary depending on your location and the shipping method chosen. We will provide estimated delivery times, but we are not responsible for delays caused by third-party carriers.

4.2. Shipping Costs: Shipping costs are calculated based on the shipping method and destination. You are responsible for all shipping costs.

4.3. Delivery Inspection: Upon receiving your order, please inspect it for any damage or defects. Report any issues to us within the day of delivery.

5. Returns and Refunds

5.1. Return Policy: Our returns and refunds policy is available on our website and outlines the conditions under which returns and refunds are accepted.

5.2. Refund Process: Refunds, if applicable, will be processed in accordance with our refund policy.

6. Intellectual Property

All content, trademarks, logos, and intellectual property on our Online Store are owned by or licensed to Custom Prints Studio. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

7. Privacy

Your use of our Online Store is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Disclaimers and Limitation of Liability

8.1. Our Online Store and services are provided “as is” and “as available” without warranties of any kind, either expressed or implied.

8.2. Custom Prints Studio shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from the use of our Online Store or services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law principles.

10. Changes to Terms

Custom Prints Studio reserves the right to modify or revise these Terms at any time. We will provide notice of any material changes, and your continued use of our Online Store after such changes constitute your acceptance of the new Terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

info@customprintsstudio.com